Privacy Policy

We take our customer’s privacy seriously and we will only collect, record, hold, store, disclose, transfer, and use your personal information as outlined below.

Data protection is a matter of trust, and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where we must do so, and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Website and browse without having to provide personal details. During your visit to the Website, you remain anonymous and at no time can we identify you unless you have an account on the Website and log on with your username and password.

If you have any comments, suggestions or complaints you may contact us at hello@ticketsministry.com.


Collection of Personal Information

When you create an account or otherwise provide us with your personal information through the Website, the personal information we collect may include your:

  • Name
  • Address
  • Email Address
  • Contact Number

You must only submit to us, information that is accurate and not misleading and you must keep it up to date and inform us of changes (more information below). We reserve the right to request documentation to verify the information provided by you.

We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services. You may access and update your personal information submitted to us at any time as described below.

If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.


Use and Disclosure of Personal Information

The personal information we collect from you will be used for some or all of the following purposes:

  • To facilitate your use of the Services (as defined in the Terms of Use) and/or access to the Website;
  • To process orders you submit through the TicketsMinistry and thePayments that you make through the TicketsMinistry
  • Further, we will use the information you provide to administer your account (if any) with us; verify and carry out financial transactions about payments you make online; audit the downloading of data from the Website; improve the layout and/or content of the pages of the Website and customize them for users; identify visitors on the Website; research our users’ demographics and behavior; provide you with information we think you may find useful or which you have requested from us, provided you have indicated that you have not objected to being contacted for these purposes;

In exceptional circumstances, TicketsMinistry may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, for law enforcement purposes or fulfillment of legal and regulatory requirements and requests.

TicketsMinistry may share your personal information with third parties and our affiliates for the abovementioned purposes, specifically, completing a transaction with you, managing your account and our relationship with you, marketing, and fulfilling any legal or regulatory requirements and requests as deemed necessary by TicketsMinistry. In sharing your personal information with them, we endeavor to ensure that the third parties and our affiliates keep your personal information secure from unauthorized access, collection, use, disclosure, or similar risks and retain your personal information only for as long as they need your personal information to achieve the abovementioned purposes.

TicketsMinistry does not engage in the business of selling customers’ personal information to third parties.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.


Changes to the Privacy Policy and Data Usage Policy

TicketsMinistry shall regularly review the sufficiency of this Privacy Policy. We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the Website.


TicketsMinistry's Right

You acknowledge and agree that TicketsMinistry has the right to disclose your personal information to any legal, regulatory, governmental, tax, law enforcement or other authorities or the relevant right owners if TicketsMinistry has reasonable grounds to believe that disclosure of your personal information is necessary for meeting any obligations, requirements or arrangements, whether voluntary or mandatory, as a result of cooperating with an order, an investigation and/or a request of any nature by such parties. To the extent permissible by applicable law, you agree not to take any action and/or waive your rights to take any action against TicketsMinistry for the disclosure of your personal information in these circumstances.


Contacting TicketsMinistry

If you wish to withdraw your consent to our use of your personal information, request access and/or correction of your personal information, have any queries, comments or concerns, or require any help on technical or cookie-related matters, please feel free to contact us (and our Data Protection Officer) via www.ticketsministry.com.